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SUPPORT

DO YOU WANT TO DISCOVER AYAMA? Request your remote demo

To access the remote demo, fill in the
Demo Request form
and with the indications of our sales clerk, download the following software:
download TeamViewer QuickJoin

QuickJoin is available for Windows and Mac. It requires no installation.
Alternatively, it is possible to use the web version (Adobe Flash is required)
Download the file only as indicated by VIDA operators


ARE YOU A CUSTOMER?

Once the system testing and go-live phases are complete, AYAMA users are constantly supported in all system learning and maintenance activities.

For technical needs regarding:
  • technical aspects and clarifications that may arise during normal software use
  • technical aspects and clarifications for implementations and additions
  • impact assessments for certain operations

Write to support@vidasoftware.it
or access the Technical Support window, which is active in every AYAMA software configuration.


Request remote technical support

Technical support is provided via an on-line teleassistance tool.
To protect privacy, interventions with this software are previously agreed between the parties and explicitly authorized.
To access the technical support remotely, contact your technical representative and follow the instructions below to download the following software:
download TeamViewer QuickSupport

QuickSupport is available for Windows, Mac and Linux. It requires no installation
Download the file only as indicated by VIDA operators



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